You may return your item within 30 days of delivery for a full refund minus postage costs. Please send the item back in it's original condition and in it's original packaging. Please send the item back by a trackable method (where possible) to ensure it reaches us safely. If you are sending the item back from overseas, you MUST mark the item as a RETURN to ensure that charges are not incurred. Should there be any charges, these will be taken from the refund total due back to you.
You should expect to receive your refund within 5 working days of us receiving your package, however, in many cases you will receive a refund more quickly.
CUSTOM ORDERS: If you have ordered a specific custom design, you will not be entitled to a refund unless there is a fault. However, in some circumstances we may be flexible on this subject (depending if we feel the specifically designed item will work for resale within my shop and its current stock).
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